Your Extended Lending Operations Partner
EcoPlanet provides Lending Service Provider solutions to financial institutions seeking to expand distribution while maintaining structured processes, operational discipline and customer-centric execution.
What is an LSP?
A Lending Service Provider supports regulated lending institutions with specified functions related to lending operations, customer acquisition, servicing and other permitted activities under the applicable contractual and regulatory framework.
EcoPlanet works as a technology-enabled operating partner for such activities.
Our LSP Capabilities
Customer Acquisition
Structured customer sourcing and acquisition support through appropriate channels.
Lead Management
Organised lead capture, qualification, tracking and process management.
Customer Onboarding
Technology-enabled assistance throughout the customer onboarding journey.
Documentation Coordination
Support for collection and coordination of required information and documents.
Process Management
Structured coordination between customers, operational teams and lending partners.
Customer Communication
Technology-enabled customer communication across relevant stages of the lending journey.
Portfolio Servicing Support
Operational support for post-disbursement customer servicing, where applicable.
Collection Support
Technology-enabled and process-driven support for collection activities, strictly within applicable laws, regulations and partner-approved processes.
MIS & Reporting
Structured dashboards and management information to help partners monitor business performance and operational efficiency.
LSP Operating Model
Our objective is to create a seamless operating layer between financial institutions and their customers while maintaining clear accountability and defined responsibilities.
Lending Partner
EcoPlanet
Technology & Operations
Customer
Looking for a Reliable LSP Partner?
Talk to our team about tailored customer acquisition, onboarding and servicing workflows.
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